1. We strive to provide you with the best quality glass and aluminum products and services. If you are not completely satisfied with your purchase, we offer an easy refund and return policy.
  2. Returns can be made within 14 days from the delivery date. To initiate a return, please contact our customer support team at +92 318 2875862 or email us at sales@shahzadglass.com.
  3. All returned items must be in their original condition, unused, and with the original packaging intact.
  4. Once we receive the returned item, our team will inspect it to ensure it meets the return criteria. If approved, we will process your refund within 7 business days.
  5. Please note that shipping charges are non-refundable, and return shipping costs are the responsibility of the customer.
  6. If an item is damaged or defective, please inform us within 48 hours of delivery. We may request photos or other proofs to assess the issue and provide a suitable solution.
  7. Custom-made or personalized items are not eligible for return or refund unless they are damaged or defective.
  8. Refunds will be issued in the original form of payment used at the time of purchase.

Business WhatsApp: +92 318 2875862
Email: sales@shahzadglass.com
Address:Shop address plot L 10 up more Sector 11 B North Karachi, Karachi